ScienceBase Support

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What problem are you having in ScienceBase?

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  1. Metadata extension "NGGDPP Collection" is not working

    I have had trouble with the last two collection records I uploaded. It lets me add all the metadata except when I try to save the record with the Extension NGGDPP Collection: Category, Primary Purpose, Type, User Groups, Collection Size, etc. It gives me an error.

    “An unexpected error occurred: No such property: categorySearchService for class: gov.sciencebase.catalog.ItemService”

    An example of one of my troubled records is at: https://www.sciencebase.gov/catalog/item/4ff5e0a2e4b03b1a74b5782e?community=NDC

    1 vote
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. I am having problems updating a folder with new .zip files

    I created a test folder containing 15 .zip files and now I am trying to fill the folder with the remaining 80 or so .zip files that are needed to complete the database. Whenever I try to add files, they either will not properly upload or when saving the folder, an error appears that the 'class' of the files is not defined.

    The only fix I have found for this is to upload and save files one or two at a time, a slow procedure that still only works about half of the time.

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  3. When adding a new record and editing the "Who" tab unexpected things happen

    If you type the contact first and then select the type from the drop down menu it clears what you've just typed.

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  4. When creating a new folder can we have enter not be defaulted to cancel?

    If you are in the folders tab on the left and you select the add button -> Add new folder -> Type folder name and then hit enter it cancels the folder creation instead of the expected result of creating that folder.

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  5. Problem with contacts when editing record on Beta Test server under NGP Sandbox

    Under the WHO tab when editing record on Beta Test server under NGP Sandbox, looks like the contacts are supposed to be there, but it's all blank in IE 7. I do see the contacts though in Mozilla Firefox.

    Example record currently at: https://my-beta.usgs.gov/catalog/item/4faa59dde4b0db49cbf9ce6a

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  6. I'm not seeing some of my records from the public view

    When I'm not logged in, I do not see all of my "Online Data" and "Websites" records in the items list or map. The items are associated with my virtual catalog. Is there a refresh delay by the harvester that is causing this problem?

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  7. I want to access my ScienceBase Virtual Catalog through an external web page

    I really like the customized ScienceBase portal access on the Wyoming Landscape Conservation Initiative website. I want to embed my virtual catalog on my own usgs website. Is there any documentation or templates on how to do this?

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
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